Privacy Policy
This Privacy Policy explains how TransformGen (“we”, “us”, or “our”) collects, uses, stores, and protects your personal information when you use our website, contact us, or engage with our services. We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Who we are
TransformGen is a Community Interest Company registered in England and Wales.
Registered address: 82a James Carter Road, Mildenhall, Bury St. Edmunds, England, IP28 7DE
Email address: info@transformgen.com
Website: www.transformgen.com
What personal data we collect
We may collect and process the following types of personal information:
- Name
- Email address
- Telephone number
- Postal address
- Information submitted through contact forms
- Technical information such as IP address, browser type, and device information
- Website usage information collected through cookies and analytics tools
How we collect your data
We collect information when:
- You contact us by email, phone, or contact form
- You sign up for newsletters or updates
- You participate in our programmes, events, or services
- You browse our website
- You interact with us on social media
How we use your data
We use personal information to:
- Respond to enquiries and communications
- Provide our services and activities
- Manage bookings, registrations, or participation
- Improve our website and user experience
- Send updates or newsletters where consent has been provided
- Comply with legal and regulatory obligations
- Protect the security and integrity of our organisation and website
Lawful basis for processing
Under UK GDPR, we rely on one or more of the following lawful bases:
- Consent
- Performance of a contract
- Legal obligation
- Legitimate interests
- Vital interests where applicable
Sharing your data
We do not sell your personal information.
We may share data with trusted third parties where necessary, including:
- Website hosting providers
- IT and system providers
- Email and communication platforms
- Professional advisers
- Regulatory or legal authorities where required by law
All third parties are required to respect the security of your data and process it lawfully.
Data retention
We only keep personal information for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements.
Data security
We take appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, or disclosure.
Your rights
Under UK GDPR, you have the right to:
- Access your personal data
- Request correction of inaccurate information
- Request deletion of your data
- Restrict or object to processing
- Withdraw consent at any time where consent is relied upon
- Request transfer of your data to another organisation
- Lodge a complaint with the Information Commissioner’s Office (ICO)
You can contact the ICO at:
Information Commissioner’s Office
Cookies
Our website may use cookies and similar technologies. Please see our Cookie Policy for further information.
Third-party links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
TransformGen CIC
Registered address: 82a James Carter Road, Mildenhall, Bury St. Edmunds, England, IP28 7DE
Effective date: 6th May 2026